Who We Are
The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Museum of Exploration), which will be completed in 2026. Components of the new guest experience will include a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard.Your Impact
Responsibilities Include:
Sales Strategy and Pipeline Development: (30%)
Work in tandem with internal stakeholders to maximize the Museum space to achieve attendance, revenue and mission goals across the organization.
Collect market relevant data to drive innovation and inform ad spend
Ensure up to date KPI and sales analytics reporting and continuous year end projections to ensure we achieve goals
Support budgetary spend development and assist with the annual budget processes.
Ongoing evaluation of MOE space use logistics ensuring optimization of attendance, revenue and mission
Work closely with VP, Revenue & Strategy to develop and implement a comprehensive sales strategy to drive revenue from event rentals. Build and manage a pipeline of qualified leads, utilizing CRM tools to track progress and ensure timely follow-ups.
Identify and pursue new business opportunities, including outreach to corporate clients, associations, and community organizations.
Revenue Growth & Performance Management: (30%)
Achieve and exceed annual revenue targets through proactive sales efforts and closing high-value deals.
Work in collaboration with VP of Revenue and Strategy to develop pricing strategies, packages, and promotions to maximize revenue potential while maintaining alignment with the museum's mission and brand.
Regularly analyze sales performance metrics and adjust strategies to optimize results.
Client Relationship Management: (10%)
Represent National Geographic Society’s Museum of Exploration Events program internally and externally.
Cultivate and maintain strong relationships with prospective and existing clients to encourage repeat business and referrals.
Serve as the primary point of contact for event inquiries, providing exceptional customer service from initial consultation through event execution.
Collaborate with the event operations team to ensure flawless delivery of client events.
Cross-Functional Collaboration: (10%)
Partner with marketing and communications teams to develop sales collateral and promotional campaigns targeting event clients.
Work closely with the Museum’s programming and development teams to identify opportunities for integrated sponsorships and co-branded events.
Provide regular updates to leadership on sales performance, market trends, and client feedback.
Administrative: (10%)
Responsible for all interdepartmental communications related to event rental planning
First line of approval of calendar requests for Museum event rental and other space use within the Museum as well as the maintenance of the calendar system.
Create and manage all event documentation, sales reports, and client presentations
Lead all event related vendor relationships including vetting and contract negotiations and maintenance.
Ensure all event rental documents are organized and accessible in the shared database
Maintains goals, roadmarker, and all other project management in Monday.com and or other project management tools.
Team and Organizational Collaboration: (10%)
Responsible for expertise in implementing and supporting strategic goals and processes.
Propose, create, hire and train all needed event staff
Ensures the customer service standards of the events staff and that of all other department staff involved in the execution of events including the catering staff.
Support a culture of curiosity, empathy, responsibility, inclusivity, while strongly promoting collaboration and innovation.
Develop and maintain strong, positive and empathetic working relationships with key departments and external partners to ensure work is executed at a high level and outcomes are met.
Create SOPs for all event rental systems, training, operations, reporting, approvals and reviews.
What You’ll Bring
Educational Background
Minimum Years and Type of Experience
Necessary Knowledge and Skills
Knowledge of and experience working in event rentals at a related industry – visitor attraction, museum, facilities, construction, hospitality, and/or events
Effective written and oral communications skills
Experience in cross departmental project management
Proficiency in both the Microsoft Office suite and Google Workspace tools.
Ability to work independently and as part of a team, with a proactive and adaptable approach.
Working knowledge of sales related CRM systems data input, retrieval, and analysis
Desired Qualifications
Prior museum event revenue sales experience
Experience preparing accurate sales reports, using scheduling and business communication tools
Ability to work in a fast paced, multi-phase project environment with shifting priorities
Attention to detail and ability to understand and prioritize multiple requests and projects while meeting deadlines
Supervision
No direct report
Salary Information
The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations.
The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
The salary range for this position is $87,400 - $92,000.