Financial and Operations Officer

Visit Boulder, the official Destination Marketing Organization for the City of Boulder, is seeking a detail-oriented, adaptable, and experienced professional to serve as its Financial and Operations Officer. Visit Boulder promotes Boulder as a world-class destination for leisure, group, and business travel—supporting a vibrant visitor economy that benefits residents, local businesses, and the broader community. Through strategic marketing, community engagement, and responsible tourism practices, Visit Boulder works to ensure the long-term economic vitality of the city while preserving its unique character, natural beauty, and high quality of life. This position offers an exciting opportunity to lead and strengthen the organization’s financial management, administrative operations, and organizational infrastructure. The Financial and Operations Officer will oversee all fiscal activities and play a key leadership role in aligning day-to-day operations with Visit Boulder’s strategic goals, ensuring the organization remains efficient, accountable, and positioned for long-term success.

Position Summary

The Financial and Operations Officer at Visit Boulder serves as a key strategic leader, responsible for safeguarding the organization’s financial health and driving operational excellence. This position oversees all financial activities—including budgeting, forecasting, reporting, and audit coordination—while helping manage the day-to-day operations that support Visit Boulder’s mission of promoting the city as a premier destination. This role requires a strategic thinker with deep experience in DMO operations and tourism-related funding structures and the ability to thrive in a fast-paced, growing environment, balancing strategic thinking with tactical execution.

Key Responsibilities

Financial Leadership and Strategy

• Lead financial strategy, planning, and management.
• Develop and actively manage the annual budget, multi-year forecasts, and regular financial reporting, maintaining complete and accurate financial records.
• Oversee financial policies, procedures, and internal controls to ensure regulatory compliance and DMAP certification. Refine policies as needed.
• Manage accounts payable, payroll, bank reconciliations, monthly closes and general ledger functions.
• Prepare and present regular, transparent financial reports, with the ability to present financial information clearly to non-financial stakeholders.
• Ensure compliance with local, state, and federal regulations.
• Manage and coordinate the annual financial audit and any compliance reviews.

Operational Oversight

• Refine and maintain organizational systems, workflows, and standard operating DMAP procedures to ensure efficient day-to-day operations.
• Manage office infrastructure, vendor contracts, IT systems, insurance, contract compliance and related general administrative needs.
• Support HR functions, including onboarding, performance management, and benefits administration through our PEO.
• Identify risks, develop mitigation strategies, and ensure organizational sustainability.

Strategic & Organizational Collaboration

• Serve as a strategic partner to the CEO and leadership team on organizational planning, management, and financial decision-making.
• Assist in preparing materials for board meetings, presentations, and public reporting.
• Support special projects, including economic impact reporting and Lodging Business Assessment Area (TID) reporting.
• Represent Visit Boulder in city-wide and industry-level discussions, especially related to finance and operations.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Minimum of 8 years in financial and operational leadership, ideally within a Destination Marketing Organization (DMO) or tourism-focused nonprofit.
• Expert-level proficiency in QuickBooks, including the use of classes for tracking programmatic and departmental spending.
• Strong understanding of nonprofit financial management, Tourism Improvement Districts, and government-funded program compliance.
• Excellent organizational, analytical, leadership, communication and problem-solving skills with a commitment to ethical leadership.

Core Competencies

• Strategic Financial Management
• Operational Efficiency
• DMO and Nonprofit Sector Expertise
• Expert QuickBooks & Financial Systems Knowledge
• Cross-Functional Collaboration

Compensation and Benefits

The salary range for this position is $100,000 – $125,000 annually, commensurate with experience and qualifications. Visit Boulder offers a comprehensive benefits package including medical, dental and vision insurance, 401(k) retirement plan with employer contributions, generous paid time off and holidays, and professional development support.