The Museum of the City of New York fosters understanding of the distinctive nature of urban life in the world’s most influential metropolis. It engages visitors by celebrating, documenting, and interpreting the city’s past, present, and future. Founded in 1923, the Museum of the City of New York (MCNY) showcases the city’s unique stories and cultural treasures. The country’s first and largest city museum, MCNY presents immersive exhibitions and programs at the intersection of history, popular culture, and art to 200,000 people annually, including 30,000 students and educators, fostering shared identity, civic pride and engagement, and social cohesion for New Yorkers. MCNY has been recognized as one of the leading museums in New York City by publications such as Condé Nast Traveler and the New York Times, with Time Out New York awarding MCNY “Best Museum” in New York in 2021.
The Marketing and Communications Coordinator is an essential member of the Marketing and Communications team that will support efforts in increasing visibility and engagement with the Museum’s exhibitions, permanent collections, educational programs, and public events. This role will assist with marketing campaigns, social media management, email marketing, event promotion, and design collaboration to ensure brand consistency. This is a part-time, regular position that reports directly to the Director of Marketing and Communications.
Roles and Responsibilities:
- Project Management: Assist in the development and execution of marketing campaigns for exhibitions, programs, and events. Manage inbound requests related to the website, social media advertising, and email marketing, as well as help organize schedules for printed and digital campaigns.
- Social Media Management: Assist the Marketing and Communications Manager on social media platforms such as Instagram, Facebook, X (formerly Twitter), LinkedIn, BlueSky, TikTok, Bloomberg Connects, and YouTube.
- Email Marketing: Assist in developing and managing email marketing campaigns. Create engaging newsletters and promotional emails to inform audiences. Ensure segment lists are kept up-to-date.
- Event Support: Assist with the promotion Museum events, including exhibition openings, educational programs, and community outreach activities. Coordinate marketing efforts to boost attendance.
- Communication Design: Collaborate with Design on organizational adherence to Museum branding and templates, including conducting real-time reviews of materials including flyers, postcards, and more.
- Perform other job-related duties as assigned.
A successful candidate will have:
- Bachelor's degree in Marketing, Public Relations, Journalism, Communications, or a related field, with 1-2 years of experience (preferably in an arts and culture organization or nonprofit setting).
- Strong knowledge of social media platforms and best practices for engagement.
- Proficient in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and comfortable working in a Mac or PC environment.
- Experience with video editing and creating multimedia content for social media.
- Excellent writing, editing, and communication skills, both written and oral.
- Ability to handle multiple projects, meet deadlines, and work effectively in a fast-paced, dynamic environment.
- Strong attention to detail, organizational skills, and ability to work under pressure.
- Collaborative team player with the ability to work across departments.
- A passion for the arts, history, and New York City culture.
- Bilingual in English and Spanish is a plus
- A commitment to diversity, equity, and inclusion and a passion for advancing equity and addressing structural racism within nonprofit organizations
- Flexibility and ability to adapt strategies in a fast-paced and dynamic environment
PHYSICAL REQUIREMENTS & WORK CONDITIONS
This position requires full-time, in-person attendance at the Museum. Weekend, evening, and holiday work may be necessary to support special events and operational needs. The role involves being stationary for 50% of the time, navigating office and Museum environments, and traveling between the Museum and offsite storage locations. Work conditions may occasionally include environments with 50% humidity and temperatures of 50°F. Physical requirements include operating power tools and machinery, ascending/descending ladders and stairs, working at heights or in confined spaces, and handling equipment weighing up to 50 pounds. Strong visual acuity is necessary for tasks such as data analysis and operating machinery. Additionally, after-hours emergency response coverage may be required.
BENEFITS
This position is paid at $30 per hour for up to 29 hours per week. We provide Vacation and Sick Leave on an accrual basis to all employees. Your employment relationship with the Museum qualifies you for free or discounted admissions to other participating cultural institutions.
The Museum of the City of New York is committed to fostering a collaborative and respectful work environment with a staff as diverse as New York City and the audiences who are curious about learning more about its history and engaging in contemporary urban issues. Our staff members are dedicated to working towards a common goal: creating the most dynamic and inspiring city museum in the world.
The Museum of the City of New York is an equal opportunity employer. As such, the museum provides equal employment opportunity for all employees and applicants without unlawful discrimination with respect to age, citizenship status, color, creed, disability, ethnicity, gender identification or expression, marital status, military status or veteran, national origin, political association, political/personal convictions, predisposing genetic characteristics, race (including traits historically associated with race, such as hair texture and style), religion (including attire, clothing or facial hair worn in accordance with religious requirements), sex (including pregnancy, childbirth or related medical conditions and transgender status), sexual orientation, socio-economic status, geographic location, philosophies, or any other classification protected by federal, state or local laws, in all employment decisions, including but not limited to recruitment, hiring, training, compensation, promotion, demotion, transfer, lay-off, and termination, and all other terms and conditions of employment. The Museum complies with applicable state and local law governing nondiscrimination in employment which prohibits discrimination and harassment against any employees, applicants for employment or interns, as well as contractors, subcontractors, vendors, consultants, other individuals providing services in the workplace or their employees in every location in which the Museum has facilities.
